EFlora Independent Florists Group Australia (www.eflora.net.au) A New Web Page...
Eflora is a new web page and direct system of customer to florist developed late 2008 for the floristry industry of Australia. Below is some information taken directly from their web page www.eflora.net.au. Please visit the web page for more information.
Please click to enlarge a screen dump of the new web page (www.eflora.net.au)
Reasons for EFlora
During the last decade a new industry has imposed itself on the florists and their living. They are known as 'ordergatherers', 'middlemen', 'commission agents'.Sad to say our once perfect relay organisations have foresaken its loyal members and joined this group. The business term 'commission' is an agreed percentage paid to the agent. Not so, in the case of this self-imposed industry, they retain whatever they wish, unbeknown to the florist of your customers spend . Test orders on a number of 'well known' have resulted in 30% plus retained, the balance in some cases paid up to 7 weeks later to the florist. Is this in line with your terms of credit?
"A total LOSS of your hard earned profits and your local customer who paid dearly"
Solving the problem (eliminate the middleman) The most important factor of any FLORIST BUSINESS is CUSTOMERS, not orders,not flowers, not dollars, but a PERSONAL CUSTOMER SERVICE that takes care of those three items. No one takes care of your business better than yourself. So to solve the problem of not meeting your customer, this totally transparentand honest website is a Directory of REAL LIVE INDEPENDET FLORISTS inviting your local customer right into your own studio. A DIRECT CONTACT eliminates mistakes and guarantees the customer of your potential as a florist. You get paid 100% before the order is delivered and you have gained not one but two customers because you are able to display your best service on one on one basis.
The 'SNAPPY' Florist Management Software Package 'Snappy' software has been developed and used successfully over the last seven years. Written in florist language for speedy operation of floristry.The program is a database of customers and their record of orders. Prints out work dockets,invoices, statements,mailing labels etc. A seach facility on all items. Lists products & prices & has a rewards program. A membership list of real live florists and email addresses.An investment in time-saving and better control of operations increasing profits and keeping in touch with your customer. Regular newsletters can be sent from this program.A costing fomula booklette will also be available. (not to tell you what to charge but to alert florists to the hidden costs) in calculating.
A Bouquet of Opportunity It's WISE to consider the benefits that are on offer in these economic times for the operation and control of your livelihood. We are all intelligent and capable enough to receive an order DIRECT from a customer and to have the opportunity to retain that person without having to pay a commission and loose the customer also. To join EFlowersAlive and rebuild the credibility of the Industry is a 100% benefit to all concerned. Every florist will be in complete control of their own operation without any interference. Your only critic will be your customer and rightly so. "We love to get right" We invite you to co-operate within the The Family Circle of Real Live Florists. The information required below is for genuine florists only and you will be under no obligation to accept our offer. We respect your privacy and the information will not be used for any other purpose. We will be so pleased to accept your help in the Family Circle of Florists
Eflora.net.au
This is the direct link to sign up to the eflora system.
eflora.net.au is a directory of genuine real live florists of Australia. Every member is an independently owned business and EFlowersAlive have no financial interest in any member. While we make every effort to publish with accuracy the details of the data received from each member we do not warrant the accuracy of any information on this web site. All contacts with a florist listed in this directory will be strictly on a one for one basis between yourself and the florist concerned
If you are a member of this site please tell us more information!
A correction to the above is that EflowersAlive is NOT,DEFINITELY NOT another RELAY ORGANIZATION but is a reintroduction of the most DIRECT system of customer to florist, florist to recipient, how simple is that,just the florist, the customer and the recipient. Every order will be a DIRECT LOCAL ORDER. Relay organisations left to what they know best "orders transferred between florists" which has worked perfectly for over 100years. Cheers and comments please in helping to rebuild the Florist Family Circle.
"My customer is your customer, your customer is my customer"
Sounds interesting Eflowers, I will have a look...
I have been using the 'Snappy' Florist software for almost a year and I have found it to be extremely useful in my business. I can access any customers previous orders with ease, check previous years sales for a particular week - ie Valentine's - This year I have had the best Valentine's that I have ever had.
I have also had great feedback from my customers when I send them a letter telling them that they have moved up the rewards/loyalty ladder and I offer them a reward/discount based on their total spend.
I have been able to enter a note to each customer regarding their likes/ dislikes, special delivery instructions etc, so that this information is not just in my head but all employees can access this to ensure that we have delivered to the customers specifications/ requirements.
It is a great system, I have previously trialled other POS software, based on retail, even though they were good, they did not have allowances for card messages, recipients and customers details and all the extra information that, as florists, we need to collect.
Try it for yourself.
What is this Snappy Florist Software? Where do you find more information about it? How much is it... etc.
I would also like to know about this software please.
I started a forum for the "Snappy Florist Software" so for more information about this program please refer to that. It is under general discussion.
I just had a look at the EFlora web page and am still slightly confused as to what it is exactly. It was a bit hard to navigate and some of the pages didn't work but if it is what i am thinking and that is to eliminate using a network relay then the web site would be an asset if it was a little more user friendly. Do you join and pay a member fee??
Julen, Thank you for your comments and compliments. We will answer your queries or most of them in the forum entitled "what is Snappy Florist Software" If you require communication privately, you can email me at our email address below The whole programe will be a package of a number of resources available to REAL LIVE FLORISTS who qualify. Any ideas or comments to regain and revive our industry will be greatly appreciated. Cheers EFlowersAlive
flowers800@optusnet.com.au
How is EFlora going what are people's thoughts? Have you used it?
I am still using the Eflora - Snappy Florist Manager software- every day - general day to day orders for my regular customers get easier. When I have identified who the caller/customer in the store is I get to my computer and open my "contacts" - select find - enter the customers first or last name or the company name - and all details of their previous orders appear on the screen. I just check who they would like to send flowers to and if they have sent to that person before - I already have all of the details. Just need to add the card message, check for special delivery instructions and sort out the payment details. If it is a NEW customer - same procedure to begin - but I just fill in all their contact details and then continue with the order details. so easy - does not take any longer than writing out an order. A Product list that you can customise to suit your business - then all you need to do is enter the code on the order page and the computer fills in all the prices and product descriptions. ( BQ35, Box, suburbs, etc) - print off Tax invoices - as required and Work Dockets for every order.
I can keep track of where my calls/ customers are coming from - marketing - yellow, white pages, internet, website - referral - walking by - great for test and measure of current marketing and advertising.
I have had great feedback from my customers - I can even send them a letter of thanks for your support, a letter to remind them of a special occasion coming up, or even just to let them know of a new product or service.
At the end of each day/week I can see all my sales and deliveries and how they were all paid for - ( Sales Reports)
This program has helped me to begin systemising my business more effectively - so that we run more efficiently.
Thanks Eflora.
where do you obtain the software 'SNAPPY' Florist Management Software Package? Been reading postings for some time.
where you do you obtain the software, i can't seem to find it at all...