Fly2hi

Neville joined Jul 04, 2008

I left Australia in 1976 for a short holiday in the UK. I ended up staying there 30 years. I spent most of those years on the high street with my own shops. It wasn't a holiday at all, just work, work, work. I can't complain though. I loved the flower trade and would probably do it all again (It would be a lot easier, knowing what i know now...but hey.)I'm still a moderator on the top UK florist forum floristnews.co.uk I sold my last shop in the UK in 2007. That was Haslemereflowers.co.uk I returned to OZ with my family (and 1 chocolate Labrador). I still think of OZ as home even after all those years refining the 'Surrey accent'. Still involved in the industry as the Australian contact for direct2florist.com

Blog RSS Feed Report abuse About Direct2florist

0 comments by Fly2hi on Feb 10th, 2012 digg this super bookmark


Don't take my word for it

Look at www.direct2florist.com.au

Hundreds of florists around Australia and thousands more around the world are receiving orders from customers and other florists worldwide.

You receive 100% flower value from online customers...no discounts or commission deducted from the price that YOU set for your products.

NEW! Free software available for D2F Members

To see what the software can do: Direct2florist.com

D2F Delivery Manager is available for download from App Store for iPhone and iPad. And Market Place for Android. Free for all members of Direct2florist.

We're on Facebook!
Facebook.com

Report abuse Direct2florist is growing rapidly!

0 comments by Fly2hi on May 30th, 2011 digg this super bookmark


Direct2florist is growing rapidly!

Thousands of florists around the world are using Direct2florist to
receive orders direct from customers and other florists. With no
commission or deductions executing florists are receiving 100%
flower value and what's more..each member florist can set their own
prices, nobody tells them what to charge!


Who owns www.Direct2florist.com

The site was developed by the owners of Florist2florist, a major
UK/International relay.  It was developed to allow customers to
place online orders when they couldn't visit a local florist to send
flowers. The owners are ex florists themselves.


How is it done?

Direct2florist is home to thousands of individual florist sites.
Each member has their own pages where they display their own
products and prices and change them whenever they like via the user
friendly control panel..just like their own website..but so much
easier, you don't need any specialist knowledge. You can select your
own delivery areas, display a shop picture and add a business
description to make your site stand out.


Direct2florist.com is optimised all around the world with more
countries and florists being added so it really is your shop window
to the rest of the world.

Customers log on to Direct2florist and search for the City/town they
need flowers delivered to. They can then see all the member florists
who deliver to that area. They can then choose who will deliver
their order. Their choice will be influenced by the shop picture,
products and prices that you display, so you really do have a lot of
control over just how successful your site is. You can display up to
50 product images and change them whenever you like.


When a customer places an order, you receive an email notification
(you can also install an automatic pop up notifier). Incoming orders
are monitored so even if you don't see the email, we will let you
know. You can then view the order details and either 'accept' or
'reject' if its out of your area or you can't deliver for some other
reason. In this case the order is reallocated to another member.
When you accept the order you are then given access to the senders
details. You charge the sender's credit card for the full flower
value..100% before delivery so there is no waiting till the end of
the month to get paid .


The sender will have paid a service fee when placing the order. This
is clearly displayed alongside your price and is charged separately
by Direct2florist. Nothing is hidden or disguised.

Quote from www.news.com.au feb 14th, 2010

“Value Hunter checked the small print and terms and conditions on
the most popular sites and only one, direct2florist, was upfront
about fees and charges.”


When you have delivered the order, you can login and click
'delivered'. This sends an email to the sender and invites them to
leave feedback which can be used to further enhance your site. Your
control panel will display your order history and it is also the
place to make changes for everything.


You can also send orders to other member florists around the world
and loads of florists are doing that right now. You select the
florist, view their products and prices and input the order just as
a customer would. It only takes a few minutes. The executing florist
then receives an email, just as you would for your own incoming
orders. They will then charge your shop card with the full flower
value, just as you would with incoming orders from other florists.
There are no monthly statements with deductions and commission
allocations to sort out.Direct2florist will bill you for the service
fee monthly (this is less than the normal service fee so it really
is worth using the control panel to send orders out )


How many orders will you get?

As it's the sender who chooses the florist, we don't have a lot of
say in how the orders are distributed. They will be influenced by
the way you promote your business  with a nice display of products
and prices. Unlike other services, each florist can have a unique
display, rather than everyone showing the same product at the same
price. If you want to sell $100 arrangements..do it.

Florist2florist is very active and a lot of international orders are
sent via Direct2florist. These are clearly marked as relay orders
similar to orders received from other Direct2florist members. So you
also have the benefit of being linked to the Florist2florist
network.

The only time we allocate/reallocate orders is when a customer can't
find a member or a member rejects an order. We will then move it to
the most suitable florist.


Don't have time to take pictures..too busy?

All you need is a digital camera to take a pic of something you've
done. You don't need to be a professional photographer, these are
web images. If you don't like it next week, you can change it..too
easy. If you spend any time at all doing up your shop window, then
this is no different, its your shop window to the rest of the world!

Already have a website?

Lets face it, lots of florists have their own website, but why limit
yourself. You can promote your business in as many ways as you like
and so long as each method pays for itself and earns you money..its
got to be worth it. Direct2florist won't take customers away from
your own website, that should come up first for your own area anyway
if its optimised well. Question is..if they don't find your own
website, where will they go..to someone else who extracts up to 40%
commission before phoning you with the order? Orders via
Direct2florist are the same as orders from your own website..100%
value..no deductions.

Don't have a shopping cart on your website?

Direct2florist solves that. You can add a 'Buy Online' button to
your website that directs people to your Direct2florist site, so you
can have e-commerce added at no extra charge! You can also embed
your Direct2florist page within your own website and it is updated
automatically whenever you update your D2F site. No monthly shopping
cart fees!


Don't have a website?

You can be online next day with your own site that you can update
yourself any time you like. It comes already set up with a default
selection of images so you don't really need to do anything at all
to get started.

How do I know that other members are 'good' florists?

We talk to florists and monitor activity 24/7. We monitor feedback
from customers. We know what is happening every day. Direct2florist
is developed and run by ex florists. We know the industry and how it
works.


Will I make money from Direct2florist?

Quite frankly, it would be hard not to! All you pay to be a D2F
member is the annual subscription which right now is only $100 per
year.  That's less than 2 Dollars a week for your own site complete
with shopping cart.. No other fees for incoming orders, no hosting
fees, no data traffic fees, no annual domain name fee, no paying
anyone to maintain your site for you. How many orders per year would
you need to cover that ..remember..they are full value, not 60/70%
net. Of course, you will need to spend a bit of time making it look
good to get the most out of it, but that's up to you.

How many florists will sign up/can I have exclusive territory?

Direct2florist is available to all good florists and without a good
selection, customers would not be in a position to 'choose' a
florist. Just like shopping centres, there is going to be
competition but that's not necessarily a bad thing, its what keeps
us on our toes. We also need to be in a position to reallocate
orders if members cannot deliver for some reason.


Worldwide

Other countries are being added as Direct2florist grows. Australia,
Brazil,

Canada, Cyprus, Hong Kong, Ireland, Malta, New Zealand, Singapore,
South Africa, Spain, Switzerland, United Kingdom, United States.


In the USA, Direct2florist is promoted and run by wffsa, a large
network of wholesalers. This is the first time they have seen fit to
promote anything like this.

Wffsa.org


Take a look!

Log on to www.direct2florist.com

Select ‘Australia’ and then enter any major town/city in Australia
e.g. Sydney, Melbourne, Brisbane, Perth etc.

You should then see details of the florists that deliver to that
area. Select one and ‘View more products’. Ideally you would see a
full gallery of the florists own work. This is where you can
influence the buying decision. A nice selection of products, a nice
shop picture, a nice shop description. Could you make your business
stand out?


How do I join?

That's easy. You can phone me on 08 9307 2022. I can answer any
questions you might have. I can confirm all your business details
and process your subscription. I can then generate your site on
Direct2florist which usually means you're up and running next day.


Or you can logon to www.direct2florist.com and click the 'florist
signup' link at the bottom of the page.  


Who am I ?

Neville Park. I was born in Perth but then spent 30 years in the UK.
Most of that time was on the high street with my own shops. I did
learn a lot. Can't say I know it all (who does?) but I know enough
to not be asking you to do the impossible! I was part of the
Florist2florist network and when Direct2florist was launched was one
of the first florists to join, so I have used it in the field. I was
also one of the founding members of www.floristnews.co.uk, one of
the busiest florist forums in the world. I still act as Super
moderator on the forum (fly2hi), so I'm talking to other florists
around the world every day and get to hear what is going on. There
is a lot of discussion of relay in general and all of the issues
that you face today.

Report abuse Test drive it!

0 comments by Fly2hi on Nov 18th, 2008 digg this super bookmark


If you just want to see what Direct2florist looks like 'inside the box', that's real easy to set up. Test drive it if you like. See how easy it is to upload your images and personalize your pages to suit your business. It's so much easier than say updating your own website and let's face it, it has to be. We're not all computer experts.

You don't have to sign anything or make any commitments. You can just play with it for a while and let me know what you think. You can't lose really and you may even catch a few orders while you're doing it!

Report abuse Search Engines

0 comments by Fly2hi on Oct 21st, 2008 digg this super bookmark


Good news for Direct2florist members is that the search engine rankings are getting better all the time.
Yahoo.com is placing us at position 1 for loads of towns and cities across Australia with a search of  'send flowers '
A few of the places at top listing are Albury, Ballarat, Belmore, Benalla, Boonah, Botany, Bowral, Brookvale, Bunbury, Burnie, Campbelltown, Castle Hill, Castlemaine, Chester Hill, Coburg, Coffs Harbour, Cooma, Craigieburn, Cranbourne, Currumbin. It keeps going right through the alphabet

Most of the Capital Cities are on page 1 with Perth at position 1
Google is a tougher nut to crack but it's getting better all the time.
In the UK 'send flowers Australia' gets a top listing with google.

Remember these positions are not paid for. The rankings are judged by the search engines so it's great that we've achieved this in such a short space of time given the amount of competition out there. It will only get better with more florists joining every day.

Australian florists are now sending orders to other florists as well as orders from New Zealand florists who are part of Direct2florist

Report abuse Shop to Shop

0 comments by Fly2hi on Sep 9th, 2008 digg this super bookmark


We’re just in the process of launching the Shop to Shop
service within the Direct2florist site. This new feature will allow members to
send orders to other members worldwide. Membership is growing in UK, Republic
of Ireland, USA, Canada, New Zealand, Hong Kong, Cyprus, South Africa, Malta,
Spain and of course Australia where we now have well over 200 florists
registered.

 

One of the benefits is that members will be able to see the
other florists images, shop picture and prices and even phone them if they need
to talk about something special.

 

Members can set there own ‘in house’ charge for processing
the outgoing order and this is automatically added to the prices that are
displayed, making the system very easy to use. The executing florist always
receives 100% of the price they have set for the product and receives payment
before delivery.

Report abuse WFFSA

0 comments by Fly2hi on Aug 8th, 2008 digg this super bookmark


A major boost to the launch of Direct2florist worldwide is the partnership with the US Wholesalers network.

Wffsa.org

This is an association of some 800 wholesalers supplying around 22,000 florists in the USA. It's the first time they have promoted anything like this and given the number of flower sending options in the USA already, it really is a great show of confidence. This would not have been a rash decision on their part.

Report abuse Competition

0 comments by Fly2hi on Aug 8th, 2008 digg this super bookmark


Some of the questions i'm asked are "Will I be the only florist in my area?", "How many other florists will you sign up?"

Quite simply, it does not and would not work like that.People want choice these days and that's what it's all about. Saying to the customer 'You choose the florist'.

So, yes..there is competition but that's not a bad thing. It's what makes us want to be a little better and forces us to keep our standards up. The good thing is, Direct2florist let's you do that. It's not a level playing field. It's up to you to put up some nice images and show people that you can do it better than everyone else. Otherwise you're competing on price alone and that's not going to get you anywhere.

Attracting customers to Direct2florist is all based on having hundreds of florist on display. We're approaching 200 in Australia with most of the major cities and towns covered. This is what pushes the site up within the search engines and generates more orders for everyone.

In the UK it now has a page ranking equivalent to all the major relays. This was achieved with the help of hundreds of florist getting behind it. It didn't involve spending hundreds of thousands on promotion which would have to be clawed back from florists by way of commissions, so it's working to keep the flower value in the hands of florists rather than somebody else.

Report abuse Linking to Direct2florist

0 comments by Fly2hi on Aug 8th, 2008 digg this super bookmark


One of the nice features of Direct2florist is that it gives you instant ecommerce without the trouble and expense of setting up your own shopping cart and payment gateway. When I put my own site together (all 450 pages of it!) I never got round to the shopping cart, just ran out of time. I then found I could put up a 'buy online' button and link that to my site within Direct2florist. Customers were then taken directly to my own images & prices rather than to the home page where they might choose someone else. So it was like a backend site complete with the shopping cart at no extra cost. Just wish i'd spent half an hour loading the full range of 40 images onto the direct2florist site. You can change the images and prices as often as you like and it's so easy, a lot easier than updating your own website. One shop in New Zealand that is doing really well with the weblink is Accent on Flowers. That's just a simple one page site but it works!
Accentonflowers.co.nz

Report abuse florists

0 comments by Fly2hi on Jul 18th, 2008 digg this super bookmark


It's quite fascinating talking to different florists every day. You're all different in some ways but similar in others. It's nice to be able to reflect back and think 'been there...done that' when i hear some of the day to day problems you face and how you cope with them. What was really refreshing today was when i phoned a florist and the response was along the lines of.."we don't do the standard items you see in online directories!"  It was like someone had just turned the lights on...a breath of fresh air..you're talking like a 'real florist' you want to do your own thing and show the world what you are capable of. You don't want to spend your days copying someone else's work, producing the same basic designs at the same minimum price. That's what i'm trying to get across. If you want to sell $100 bouquets, take some nice pictures and show them off. Otherwise it's a bit like 'kissing in the dark', you know what you're doing...but nobody else does!

Report abuse A bit of History

0 comments by Fly2hi on Jul 4th, 2008 digg this super bookmark


I left Australia in 1976 for a short holiday in the UK. I ended up staying there 30 years. I spent most of those years on the high street with my own shops. It wasn't a holiday at all, just work, work, work. I can't complain though. I loved the flower trade and would probably do it all again (It would be a lot easier, knowing what i know now...but hey)

I'm still a moderator on the top UK florist forum www.floristnews.co.uk
The forum is very active with around 1,300 members and is almost like a big happy family. It's a great resource for anyone involved in floristry and especially for those new to the trade.

I sold my last shop in the UK in 2007. That shop was taken over by Charlotte, she was only 24 and it was her second shop so i had to admire her courage and determination. The website I put together is still online at www.haslemereflowers.co.uk

It hasn't been updated for a year or so...so i can only apologize if it looks a bit 'dated'. I just ran out of time.

I returned to OZ with my family (and 1 chocolate Labrador). I still think of OZ as home even after all those years refining the 'Surrey accent'. It's where my roots are. The family tree goes back to John & Mary Small who arrived in Australia on the First Fleet. My Dad's family goes back to the early days in Tasmania. I guess i have thousands of 'rellies' in OZ that i've never met (don't we all!)

I'm still involved in the industry. It gets into your blood, doesn't it. A bit like 'Hotel California'. You can check out...but you can never leave!

I am the Australian contact for www.direct2florist.com

I'm in the process of Launching Direct2florist across Australia and at present we have around 130 OZ florists online. I don't want to be blatantly advertising on the forum because that's not what forums are all about. I'm quite happy to answer any questions re Direct2florist and how it works though. Nobody is hiding anything. It's all about giving value back to the florist rather than someone in the middle taking a large chunk of your profits. I used the system in the UK from it's launch date so i can look at it from both sides.

Happy posting!

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