Teleflora Australia: What We Offer. Have a look through some information about Teleflora Aus. How much membership is and what you receive. Over 70,000 members worldwide.
Teleflora (Australia) 
Teleflora (Australia), formerly known as Global Flower Services has been established for 50 years and is an incorporated association owned by its members.
It is the only Australian relay organisation that is affiliated with Teleflor International Ltd., which is an international body consisting of members throughout the world, providing access to approximately 70,000 floral shops worldwide.
The goal of Teleflora (Australia) Inc. is to be a service-orientated and innovative association, whilst participating in the growth of the floral industry of today.
How many members are connected to the relay organisation?
Approximately 70,000 floral shops worldwide.
What area does it cover? / What towns and countries are available to take orders?
Service available worldwide.
What are the operating hours of the organisation?
Phones are manned from 8.30am to 5.30pm to allow for the time differences in other states.
Is there a closing time for orders?
For the same day delivery within Australia orders are to be received by 2pm. Overseas orders are always for delivery the next day, due to the time delay of orders between overseas areas.
How are the orders allocated?
This varies depending on several factors such as how many orders the sending florist has given Teleflora, the date they last gave us an order, how close they are to the delivery location etc
Can I choose which florist I send an order through?
You can request a florist and if they are a member of Teleflora and are in the delivery area, they can be used.
How is the value of an order appointed?
Depending on how much money the customer has spent. We do have set minimums for all orders within Australia and to overseas countries to follow.
How many orders will I receive?
There is no way we can guarantee how many orders a florist will receive, it depends on many factors.
Is there a selling commission, and if so, what is it worth?
There is a commission on all orders sent through our service. For overseas orders the commission is 20% of the flower value and for orders sent within Australia there is a 25% commission on the value of the flowers.
What is the cost of membership?
Joining Fee $220.00 (Inc GST)
Monthly Subscription- $22.00 per month
How and when are accounts settled?
Monthly by direct debit and direct credit.
What conditions apply to the membership?
Must be a shop front with a qualified florist
What equipment will you need to join Teleflora?
Telephone & Fax machine.
What items are for offer?
Teleflora offers Bouquets, Arrangements, Basket Arrangements, Native Arrangements, Gourmet Arrangements, Gift Arrangements, Pot Plants, Funeral Sprays, Funeral Bouquets, and Funeral Wreaths.
Is an Internet site included?
Yes, Teleflora has an Internet site, including a variety of gifts and their prices, as well as information about the organisation.
What type of business advice is offered and at what cost?
Head Office at no extra cost provides any help that is needed.
How are complaints handled?
We like to have the complaint lodged, then we speak with the other florist/customer regarding the order and see what we can work out.
What services does Teleflora offer that other relay organisations do not provide?
Friendly advice and personal service.
FREE advertising & promotional material for all members.
Low costs to your customer to send an order.
I don't agree with the fact that you have to have a shop front to be a Teleflora member. I have a very successful internet based Florist from home. We have looked at joining Teleflora in the past so that we can grow our business even further and have another option for our customers, only to find that they require us to have a shop. Successful business is not confined to owning a shop these days.
Having a shop front at home is as easy as putting a sign out opening times and if you work from home you have to classify it as a hobby but this does vary state to state and country to country of course.